What is single sign-on and how do I set it up on my workplace plan?
Updated 23 February 2018
Retiready is the main system you’ll use to manage your workplace retirement savings, however you may need to use ARC (a separate transactional tool) to do certain transactions, such as change investments or pay a single contribution. However you'll be able to use functionality called single sign-on, so that you’ll seamlessly go through to ARC.
What’s single sign-on?
Nowadays, almost every website, service or app requires you to have a username and password to gain access. With so many passwords to remember things can get confusing.
With single sign-on you’ll have one sign-in to Retiready, and you’ll not need to sign in separately to ARC if you want to do any transactions once you've set it up.
Setting up your single sign-on
To enable you to use single sign-on, first you’ll need to link your two accounts – but don’t worry you’ll only need to do this once, when you next sign into to ARC to do a transaction.
Step one - request your ARC sign-in details and activate your ARC account
• If you’re new to ARC and don’t have your ARC sign-in details Chat to us online or Send us an email to request these. If you have a personal adviser you should contact them as they'll arrange ARC access on your behalf.
• We’ll then send you your new sign-in details by email.
• You should then use these details to activate your ARC account – your email will tell you how to do this.
• Once you’ve activated your ARC account you’ll need to return to Retiready to link your two accounts
Step two - link your accounts
• If you’ve activated your ARC account, you should sign into ARC to link your accounts.
• The next time you want to transact you can go straight through to ARC by selecting ‘Take me to ARC’ button above – no need for two sign-ins.