My activation code has expired - how do I get a new one?
Updated 08 June 2026
If your code has expired, please get in touch with us for a new one.
For Retiready customers, please contact us by phone on 03456 10 00 72 (call charges will vary).
If you're a workplace customer, you can contact us by phone on 03456 08 16 80 (call charges will vary) or by email or webchat.
Our opening hours are Monday to Friday, 8:30am to 5:30pm.
On Tuesdays, we open slightly later at 9:45am while our team takes part in training – helping us continue to support you in the best possible way.
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