Should I set a document preference?

Setting a document preference lets us know whether you would like to receive your documents  Online or by Post.

Choosing Online and going paperless means we’ll reduce the amount of paper we issue. You don't have to worry about missing a document as you'll start to receive an email each time a new document is available to view. So, it’s important to keep your email address updated. You can view a list of all documents we're making available paperless.

Where possible, we’ll apply your document preference to all document types and to all products you hold with us including any future products you may take out. We may still send some documents by post where an online version isn't currently available.