What is your Conflicts of Interest Policy?
Updated 01 November 2021
This is a summary of Aegon UK's policy on how it manages conflicts of interest overall across its UK business. A conflict of interest may arise where an action taken by us could be seen to compromise or conflict with the best interests of our advisers and customers. We’re completely transparent about where conflicts of interest can arise and our policy to deal with them.
Business entertainment and gifts
From time to time we may receive or provide corporate hospitality and gifts from/to service providers and suppliers. We may also receive these from financial advisers. We have a strict policy regarding the receipt or provision of gifts and business entertainment. A disciplinary process may be enforced if this policy isn't strictly adhered to.
We expect high standards of performance and integrity from our staff. This is embedded in our way of working and is detailed in our procedures. Any breaches of our procedures are investigated and managed through our Disciplinary Policy.
To enable our investment services, parts of Aegon may pay fees to third parties for services relating to the maintenance of investor accounts. Fees may also be paid to third-party technology providers who offer investors access to trade on our platforms through their financial advisers’ website.
Financial adviser benefits
We may provide certain monetary and non-monetary benefits to financial advisers who use our platforms. These benefits are provided on the strict understanding that they’ll enable financial advisers to:
- improve and extend the range of services provided to customers, and
- provide greater opportunity to pass savings on to customers by discounting funds, rebating commissions or reducing fees.
We have a strict policy regarding the frequency and cost of the benefits provided to financial advisers.
1. Monetary benefits
We may contribute towards our share of financial advisers' costs to promote our Protection proposition and services at events, or through marketing activity.
2. Non-monetary benefits
Minor non-monetary benefits may also be provided to financial advisers at no charge. These can include:
- Tools to help them provide financial advice on our services and the products we distribute.
- Technical training on the use of our platform and their associated facilities.
- Integration of their computer systems and websites with our platforms.
- Meetings including reasonable and appropriate hospitality, round-table discussions and marketing support.
- Exposure to market updates and fund manager commentary at conferences and other events.
If you have any questions about our Conflicts of Interest Policy, please get in touch with us.