If I change my mind, can I get a refund?
Updated 27 February 2019
If you tell us you want to cancel, we’ll return your money to the person who made the payment. We'll also close your online account, and you'll no longer be able to log in to Retiready.
Regular and single paymentsOnly the first contribution you make to your Retiready Pension will have cancellation rights, whether it’s a regular or single contribution. If you decide to increase your regular contribution, you won’t be able to cancel this. But you can stop or reduce the amount of your contribution at any time. You don’t have the right to cancel any additional single contributions you choose to make.
TransfersAny transfers you make from other pension schemes can be cancelled separately. However, your previous provider doesn’t have to take the money back and they might charge you to do so.
If your transfer is from an existing Aegon plan we’ll re-open your previous pension plan if your cancellation is within the 30-day period.
You might get back less than you invested if your investment value has fallen before we received your cancellation request.
We can’t repay more than your original investment.