Alert
Recent market volatility: During these turbulent times, it's important not to panic and to consider any market fluctuations in the context of your long-term investment goals. To learn more about the market's response to the US tariff plan, visit our Fund updates page.
Investor action required. Our Retiready Solution ISA funds changed on 7 November 2024. Any previous investment in these funds has been moved to the cash facility. Find out more.
Moving to online statements: If you've recently received a letter about moving to online statements and are needing help with logging in, activating or updating your email address or document preference, please call us on 0333 011 0096 and choose option 1(call charges will vary). Unfortunately, we're not able to help you with this using Webchat, as informed in the letter. You'll need your account number (from, for example, a statement) or National Insurance number.
Due to scheduled maintenance on our sites, this service will be unavailable from Friday 5 September at 9.45pm to Saturday 6 September at 6.30am. This service will also be unavailable on Sunday 7 September from 8.00am to 2.30pm.

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Exploring Retiready
If you want to find out more or explore Retiready for yourself before activating your account, you'll need to come back to this page to complete your activation.
If you need help activating your account or finding your customer ID, please call us on 03456 100 072 and we can help. Call charges will vary.
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