My new scheme and accessing Retiready
Updated 16 April 2025
Your employer will have told you about the change to your pension scheme and that it’s moving to Aegon Retirement Choices (ARC) which gives you access to Retiready, our digital retirement planning tool.
They should have written to you to tell you all about the changes. If you want to know more please speak to your employer.
Retiready is our digital retirement planning tool – it lets you view and manage your workplace retirement savings.
Similar to online banking, with Retiready you’ll be able to see your retirement savings on your mobile, tablet or laptop in a way that’s easy to understand, when it suits you. You’ll be able to sign in to your account and see the value of your savings at a glance. Retiready has a range of tools that guide you through the process of working out your retirement goals, how comfortable you are with taking risks and more.
It can help you understand how ready for retirement you are by giving you a score, based on answering a few simple questions.Then if your score is low, it has a range of tools to help you see what changes you could make to get you on track for your retirement.
You can find out more about Retiready, and how it can help you with saving for retirement, on our website.
If you’ve not already done so, you’ll need to start by activating your Retiready account. You’ll have received an email from us, which has all the details you need to activate your account. It was sent from retirementsavings@aegon.co.uk – this may help you find it. If you can’t find the email you can contact us or chat to us online through Retiready.
If you’ve already activated your Retiready account you can sign in at -retiready.co.uk/public/sign-in.html using your email and the password you set when you activated your account.
You can change your investments through your Retiready account using the 'Switch/Manage investments' tool.
The funds that are available to you depend on the type of account you have.
If you're looking to trade with equities or switch your investments to cash you'll need to log into ARC.
You can log in to ARC using the email address and password you entered to activate your account.
You can log in to ARC using the email address and password you entered to activate your account.
ARC log in details will be different from your Retiready log in details.
If you don’t already have ARC log in details, you can contact us or chat to us online through Retiready to request new login details. We aim to get back to you within 24 hours.
We need you to send us a letter, signed by you, confirming that you’ve appointed a personal adviser. You can either:
- Appoint an adviser, giving them authority to both request information about your plan and allow them to make changes to your plan.
- Give authority to a financial adviser to request information about your plan only.
The letter should contain the following:
- Your full name
- Your address
- Your date of birth
- Your National Insurance number
- The name of your employer
- The name of the adviser company and specific named adviser you wish to appoint or give authority to receive information on your plan
- Agreement of any ongoing charges to be paid to your adviser, including the amount to be paid
An example of the wording you could use:
- To appoint an adviser - Please appoint John Smith of ABC Advisers as the servicing adviser/agent for my XYZ scheme pension.
- To provide information only to an adviser.
Send your signed letter to Aegon Digital Solutions, Sunderland SR43 4DL.
Yes, we carry out Anti Money Laundering checks for all Workplace ARC customers.
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