To avoid delays in processing please make sure you include all the required documents to support your application. To comply with UK Money Laundering Regulations and guidance, and to protect you and us from financial crime, we’ll require evidence of identity when we pay your pension benefits.
We may get evidence of identity by using reference agencies to carry out a search of sources of information about you (an identity search). This doesn’t affect your credit rating. If this identity search fails we may ask you for documents to confirm your identity.